ADELE BUILDS AN EMOTIONAL CONNECTION WITH FANS

Posted by on Dec 23, 2015 in RockStar Rant | No Comments

If you tried to purchase tickets to Adele’s upcoming concert tour or listened to her critically acclaimed album “25”, you know Adele is a huge star.  Many people believe it’s all about her killer voice. I disagree. She does have a rich and powerful voice, but so do other people. Look at the contestants on […]

BEST. COMPANY. EVER.

Posted by on Dec 10, 2015 in RockStar Rant | No Comments
BEST. COMPANY. EVER.

Three words that are simple and to the point. It’s also a profound compliment any organization would love to receive from a client. This is one of thousands of accolades that Zappos shoes receives from its clients. They love Zappos because they speak to real people in their call center who are genuinely enthusiastic about their job and helping […]